01
Choose an entry system around the whole opening
A front-door project can include more than the door panel. Sidelights, a transom, frame, threshold, glass and hardware all affect the finished entrance. Share photos from both sides and explain what you want to change: appearance, operation, privacy or comfort. We supply entry, fibreglass and steel options, along with custom systems.
Ask which finishes and glass designs are available for the specific system, and whether finishing is factory-applied or needs work after installation. Existing hardware should be discussed before you assume it can be reused. Our exterior door planning guide covers the estimate details.
02
Patio and garden doors: plan both sides of the opening
For a patio or garden door, consider the space inside the room and the access outside. Furniture, curtains, deck steps and outdoor seating can affect the arrangement that works best. Tell us how the existing door opens and what is awkward about using it.
Before ordering, confirm the proposed opening direction or moving panel, handle position, screen and lock from a clearly identified viewpoint. Have any relevant safety requirements checked for the selected design. Read our patio door checklist before comparing options.
03
Weather sealing, hardware and installation
Discuss the complete installation, including the frame and sill area, sealing, threshold and surrounding finishes. Hardware options such as multi-point locking depend on the system selected; ask the estimate to name what is included. Report sticking, gaps, damaged trim or existing lock problems so they can be considered at the visit.
Agree how removal, disposal and cleanup will be handled and how unexpected damage will be priced before extra work proceeds. Mention if this is your only entrance or if there are access or mobility needs. Scheduling and site arrangements should be confirmed for your project.
04
Compare coverage and prepare for the walkthrough
Ask for the product warranty and installation coverage separately, including exclusions and the service contact. At completion, review operation, locks and the agreed finishing with the installer. Keep the product specification, invoice and care instructions for future reference.
To request a free estimate, send your address, photos and a short description of the entrance you want improved. Include any related window replacement plans so the scope can be discussed together. Our estimate checklist sets out useful information to send.